Terms of Doing Business

Down Payments:

Mueller Machining LLC may require a material deposit or down payment before beginning a project. Reasons for requesting a deposit are based on reasonable business factors and may include, but are not limited to, a new customer without business history, high up-front material costs, or high up-front tooling costs. If the customer does not feel the reason for the deposit is clear, they should request clarification. If the customer is unable to make the deposit within 14 calendar days of the order being placed, the order will be cancelled by default.

Order Cancellation:

Customer Cancellation:

The customer may cancel an order but will be responsible for all costs undertaken by Mueller Machining LLC up to the point of order cancellation relating to the order, including, but not limited to, cost of material, tooling, machine time, and employee labor. Documentation of costs incurred can be provided upon request. This amount can be up to, but not exceed, the initial project quote, and will be invoiced within ten (10) business days of order cancellation. The invoice will be due within ten (10) calendar days of issuance for standard (collect before shipment) accounts, and thirty (30) calendar days after issuance for Net 30 accounts.

Mueller Machining LLC Cancellation:

Mueller Machining LLC will make every reasonable effort to deliver orders in a timely manner. In cases where circumstances prevent delivery, Mueller Machining will notify the customer that the order has been cancelled. Circumstances that may prevent delivery include, but are not limited to, lack of material availability, lack of labor or machine capacity, cost overruns, or inability to meet customer requirements. The customer will not be responsible for any further payments in the case of an order cancellation by Mueller Machining, LLC. If a customer has made a down payment on an order, that payment will be refunded less material and tooling costs, unless other agreements are made in writing beforehand.

Collect in Advance (CiA) Terms Definition

Due Date:

The due date of the full payment on any CiA invoice is on the date of invoice issuance unless other agreements have been made in writing. If the invoice is issued on a holiday or weekend, the due date will be considered as the next business day. There will be a fourteen (14) calendar day grace period to allow the invoice to be paid.

Proof of Remittance:

A document provided from a payment processor, bank, or other payment provider showing the date, amount, sender, and recipient of a payment made to Mueller Machining, LLC, will be accepted as temporary proof of remittance. This can serve for a short span of time (less than 5 business days) to ensure bank transfers that are scheduled prior to a deadline will not be charged a late fee or be forwarded to collections. Mueller Machining reserves the right to withhold order shipment until payment has cleared, regardless of submission of proof of remittance. Payments processed through the online portal automatically send remittance information to Mueller Machining LLC, and no further customer action is required.

Late Payments:

Late Payment Fees:

Any CiA invoice that remains open for more than thirty (30) calendar days may have a late fee applied in an amount reasonably calculated to reflect the actual administrative, financing, or operational costs incurred due to the late payment. The amount of the fee will be based on those real costs and will be disclosed on the corresponding invoice.

Forwarding Accounts to Collections:

CiA invoices may be forwarded to collections seventy-four (74) calendar days after the invoice date. The amount to be collected will be the sum of the outstanding balance and the applicable late fee. The customer agrees to pay the actual fee charged by the third-party collection agency, as specified in the agency’s invoice to Mueller Machining LLC at the time of referral.

Net 30 Terms Definition

Eligibility:

Only business accounts are eligible for Net30 terms. Individuals are not permitted credit with Mueller Machining LLC.

Due Date:

The due date of all payments is thirty (30) calendar days from the invoice date. If the due date falls on a holiday or weekend, payment is expected on the business day prior to the due date; however, calculations for interest due or forwarding accounts to collections will be based on the actual due date.

Proof of Remittance:

A document provided from a payment processor, bank, or other payment provider showing the date, amount, sender, and recipient of a payment made to Mueller Machining, LLC, will be accepted as temporary proof of remittance. This can serve for a short span of time (less than 5 business days) to ensure bank transfers that are scheduled prior to a deadline will not be charged interest. Payments processed through the online portal automatically send remittance information to Mueller Machining LLC, and no further customer action is required.

Late Payments:

Interest Calculation:

Late payments will be charged interest if a balance remains outstanding sixty (60) calendar days past the invoice date. The interest rate will be calculated monthly as 2% of the outstanding amount. Interest will be rounded up to the nearest cent. See Table 1 below for an example of fee and interest calculations.

Forwarding Accounts to Collections:

Accounts with open invoices sixty (60) calendar days after the due date, or ninety (90) calendar days past the invoice date, may be forwarded to a collections agency. The amount to be collected will be the sum of the outstanding balance and accrued interest, plus a fee reflective of the cost of paying the collections agency. This is estimated at 20% but is subject to change. Interest will stop accumulating at the time of account forwarding to collections - however, if the account is not forwarded to collections, interest will continue to accumulate at the 2% rate.

Table 1 Example

In this example, an invoice dated May 2nd, 2023, with a due date of June 1st, 2023, has a balance of $1000.00

Date	Amount Due	Fee	Interest Accumulated	Note
May 2nd, 2023	$1000.00	$0.00 [0%]	$0.00 [0%]	Invoice date
June 1st, 2023	$1000.00	$0.00 [0%]	$0.00 [0%]	Due date
June 30th, 2023	$1000.00	$0.00 [0%]	$0.00 [0%]	29 days overdue
July 1st, 2023	$1020.00	$0.00 [0%]	$20.00 [2%]	Interest Charged (60 days past invoice date)
July 2nd, 2023	$1020.00	$0.00 [0%]	$20.00 [2%]	31 days overdue
August 1st, 2023	$1040.00	$0.00 [0%]	$40.00 [4%]	Interest Charged (2 Months Overdue)
August 1st, 2023	$1248.00	$208.00 [20%]*	$40.00 [4%]	Account may be forwarded to collections

*Collections fee for illustrative purposes only. Fee will reflect amount charged by third-party collections agency.

Waiving Penalties

Mueller Machining LLC, at its sole discretion and in good faith, may waive any or all penalties for an individual invoice. Such a waiver does not indicate that penalties may or will ever be waived again, for any circumstances.

Changes and Modifications to Terms

Mueller Machining LLC may at any time and without notice modify these terms and conditions. All sales following the modification will be governed by the updated terms and conditions. Terms and conditions modifications are not retroactive.

Governing Law and Severability

This agreement shall be governed by the laws of the State of Oregon. If any provision of this agreement is held invalid or unenforceable under Oregon law, that provision shall be modified only to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. The parties agree that no term shall be construed as a penalty unless expressly permitted by Oregon law.